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Pre-Sale FAQ

  • Can I access my site with and without the www?
  • Do you offer webmail?
  • Where are your servers located?
  • How long does it takes to get started?
  • How much do you charge for extra bandwidth?
  • Do you have a money-back guarantee policy?
  • Can I run my own CGI?
  • Do you offer IMAP?
  • Is SPAM and/or illegal activities allowed on your network?
  • Are you resellers?
  • Do you allow adult sites?
  • Will I have 24/7 access to my web site?
  • Is the domain registration cost included in the prices?
  • What methods of payment do you accept?
  • Do you provide a web based control panel?
  • Do you offer support?
  • Can I run my CGI from anywhere in my web space?
  • Are there any hidden costs?
  • What are the specs of your servers?
  • Do you host international domains?


    Can I access my site with and without the www?
    Yes, you can access your site via www.yoursite.com and yoursite.com.

    Do you offer webmail?
    Yes, we do use IMP as our webmail software included in every accounts at no extra cost.

    Where are your servers located?
    Our servers are located in Texas, USA.

    How long does it takes to get started?
    All accounts are created in less than 24 hours, but usually in a few minutes or hours.

    How much do you charge for extra bandwidth?
    We charge $3.50 per GIG when you go over your limit. We will contact you before charging you. You also have the choice to upgrade your plan so you get more transfer for less money.

    Do you have a money-back guarantee policy?
    Yes, we do have a 30-day money-back guarantee, no questions asked.

    Can I run my own CGI?
    Yes, you can run your own CGI scripts using our services.

    Do you offer IMAP?
    Yes, we do offer IMAP.

    Is SPAM and/or illegal activities allowed on your network?
    No! We do not allow any type of SPAM/unsolicited commercial emails/unsolicited non-commercial emails and illegal activities.

    Are you resellers?
    No, we do administer our own servers.

    Do you allow adult sites?
    No, sorry we do not allow adult sites. If you wish to host adult web sites, we suggest Expert Adult Hosting.

    Will I have 24/7 access to my web site?
    Yes, you will have access to your web site 24/7.

    Is the domain registration cost included in the prices?
    No, you have to buy your own domain or you can also use a sub-domain like you.wonderfulhosting.com for free.

    What methods of payment do you accept?
    We accept credit cards via our secure web forms and also PayPal.com. American Express, Discover, Master Card and Visa.

    Do you provide a web based control panel?
    Yes, we do use the powerful and easy to use Plesk 2 Server Administrator (PSA 2.0) control panel.

    Do you offer support?
    Yes, we do offer real 24/7 support.

    Can I run my CGI from anywhere in my web space?
    Yes, you can run your CGI anywhere in your web space (i.e. http://www.yourdomain.com/hello.cgi is allowed).

    Are there any hidden costs?
    NO! There are no hidden costs with Wonderful Hosting.

    What are the specs of your servers?
    All our servers are minimum 1GHz machines with at least 512MB of memory.

    Do you host international domains?
    Yes, we can host any domains you want. com, net, org, us, ca, co.uk, etc


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